Free US shipping

30-day returns

Secure checkout

Tracking on every order

A folded cream cable-knit sweater and a camel cardigan on a wooden chair

About Elle Deen Closets

Elle Deen Closets is a small online shop for women's knitwear and easy everyday layers, run by Cairnstone LLC in San Diego.

We choose each piece ourselves and check every product's photos, details and size range before it goes on the site. Every order comes with free shipping to the contiguous US and 30-day returns.

About Us

Frequently asked questions

How do I choose my size?

Most pieces come in S, M, L and XL. Fit differs from style to style, so we don't use one chart for everything. Measure your bust, waist and hips (our size guide shows how), then email us your measurements and the piece's name, and we'll help you choose a size. Between two sizes? Take the larger one. Read our size guide.

How long does shipping take?

Orders ship within 3–6 business days and arrive 6–10 business days after that — 9–16 business days in total to the 48 contiguous US states. Shipping is free. Read our Shipping Policy.

How do I track my order?

You get a tracking number by email as soon as your order ships. You can also check it any time on our Track Your Order page.

What is your return policy?

You have 30 days from delivery to return an item. It must be unworn and unwashed, with its tags attached. There is no restocking fee. You pay return shipping for change-of-mind returns; there is no return shipping charge for damaged, defective, or incorrect items. Refunds post within 7 business days after we receive the item. Read our Return and Refund Policy.

How do I reach customer support?

Email support@elledeenclosets.com or use the contact form. We reply within 1 business day, Monday–Friday, 9am–5pm Pacific.

We are one message away

Questions about sizing, an order or a return? Email support@elledeenclosets.com or use the contact form — we reply within 1 business day, Monday–Friday, 9am–5pm Pacific.