Shipping policy

Where we ship

We ship to the 48 contiguous United States. Shipping is free on every order.

How long it takes

Handling time: 3–6 business days from when your order is placed until it ships.

Transit time: 6–10 business days from carrier pickup to your door.

Total delivery estimate: 9–16 business days. Orders ship from our supplier's warehouse. You'll receive a tracking number by email as soon as your order ships.

Order tracking

Once your order ships, you can track it any time from the Track Your Order page.

If something goes wrong

If your order hasn't arrived within the window above, contact us at support@elledeenclosets.com or (619) 535-8103 and we'll look into it.

Questions

Elle Deen Closets is operated by Cairnstone LLC, a California limited liability company. Email support@elledeenclosets.com or call (619) 535-8103 (Monday–Friday, 9am–5pm Pacific) — we reply within 1 business day.

Shipping & Contact Summary

• Shipping: 9–16 business days to the 48 contiguous United States.
• Hours: Monday–Friday, 9am–5pm Pacific
• Email: support@elledeenclosets.com
• Phone: (619) 535-8103
• Address: 800 The Mark Ln #1808, San Diego, CA 92101
• Business: Elle Deen Closets is operated by Cairnstone LLC, a California limited liability company (registration no. B20260038334).